Kechino has a range of tools and safeguards in place to make sure betting always stays in the realm of entertainment. On this page you'll find out how to use all of those tools and the key principles behind responsible gaming.
Betting is entertainment — not a source of income. If you feel like things are getting out of control, get help today. Kechino's support team is with you 24/7.
All tools are available in Account Settings after logging in
All tools are free and can be activated at any time
Set your own daily, weekly, or monthly deposit cap. Lowering the limit takes effect immediately, but increasing it takes 24 hours — this prevents impulsive changes to your own limits.
This feature automatically stops your betting once you've lost a set amount. For example, if you set a daily loss limit of ৳500, no further bets will be allowed once that amount is reached. It helps prevent the urge to keep playing after losses.
Set a limit on how long you can stay on Kechino in a single session. When the time is up, you'll see an alert on screen. This tool helps break the habit of playing for extended periods.
If you need a short break, set a cooling-off period of 7 days, 15 days, 1 month, or 3 months. During this time your account remains open but betting and deposits are disabled. Once the period ends, you can return on your own.
For a long-term break, choose Self-Exclusion — available from 6 months up to 5 years. Your account will be fully locked and cannot be reopened before the period ends. This is the most effective step in serious situations.
A popup will appear on screen at set intervals — reminding you how long you've been playing and how much you've won or lost. Whether to stop or continue at that point is entirely your call.
Using Kechino's responsible gaming tools is straightforward. Once you log in, all tools are available under the Account Settings section. No extra apps or steps required.
Before activating Self-Exclusion or a long-term break, withdraw your balance first. Withdrawals will not be possible while the exclusion period is active.
Be honest with yourself about each of the points below. Green means you're fine; red means it's time to be careful.
Responsible gaming at Kechino is more than a policy statement — it's a core part of how our platform works. Millions of people in Bangladesh use Kechino to enjoy the excitement of cricket and football. Making sure that excitement never turns into anxiety is our responsibility.
Most people see betting as entertainment, and for them it's completely safe. But for some — especially during stressful or difficult times — betting can become a problem. Because this shift happens gradually, it's often hard to notice on your own.
Kechino's Responsible Gaming programme was built with this reality in mind. We want you to stay well, maintain healthy relationships with your family, and remain financially stable. Betting should be a small, enjoyable part of your life — not the whole of it.
If any of the following situations sound familiar, it may be time to seek help:
You're cutting expenses or borrowing money to place bets, and when you lose, you immediately chase your losses with bigger bets.
You're hiding your betting from family or friends, or you want to stop but can't.
You feel restless or irritable when you're not playing; you're using betting as a way to relieve stress.
You're having trouble sleeping, eating, or focusing on work; you're skipping important responsibilities to play.
Most Kechino members bet responsibly. Their typical habits include:
Kechino strictly does not provide any services to anyone under 18. Date of birth is verified at registration, and a National ID may be requested if there is any doubt.
If younger siblings or children at home have access to your device, make sure your Kechino account is secured. If you log in on someone else's device, always log out when you're done. If parents have any concerns, they can contact support@kechino.net — we'll act promptly.
Kechino is always here for its members when it comes to responsible gaming. If something feels wrong, reach out to support yourself — you'll find help, not judgment. Asking for help takes courage, and it's always the right thing to do.
If you recognise a problem but feel embarrassed to talk about it — Kechino's support team won't judge you, they'll help you.
Every member's physical and mental wellbeing matters more to Kechino than any business goal. Whenever you need help, we're here — no questions asked, no judgment.
Choose the Right Tool for Your Needs
You can set separate daily, weekly, and monthly limits. Once a limit is reached, no further deposits will be accepted, but you can still play with your existing balance.
Once you've lost a set amount, no further bets can be placed. Betting resets from the next day or week. This is the most effective way to break the habit of chasing losses by wagering more after a losing streak.
You can take a break of 7 days, 15 days, 1 month, or 3 months. Your account and balance remain intact; only betting and deposits are paused. Everything unlocks automatically when the period ends.
You can fully close your account for 6 months, 1 year, 3 years, or 5 years. There is no way to reopen it before the period ends. Please withdraw your balance before activating this option. This is the strongest protection measure available.
What Members Want to Know About Responsible Gaming