Legal Document

Kechino Terms & Conditions — A Complete Guide to Your Rights and Responsibilities

By using the Kechino platform, you agree to these Terms & Conditions. Everything is explained in plain language so you can make informed decisions.

Last updated: January 2026 Applicable: Bangladesh Language: Bengali
Categories
Membership & Account
Deposits & Withdrawals
Betting Rules
Bonuses & Promotions
Responsible Gaming
Dispute Resolution
Account Closure
18+ Minimum Age
1 Acc. Maximum per person
24/7 Support Availability
Transparent No hidden terms
Core Policy
Kechino's 6 Core Commitments

Key points of these terms at a glance

One account per person

Each person may hold only one account on Kechino. Creating multiple accounts is strictly prohibited and, if detected, all accounts will be closed and balances forfeited.

Minimum age: 18 years

You must be at least 18 years old to register on Kechino. If age verification fails, the account will be closed immediately and no balance will be paid out.

Fair Payment Policy

Kechino processes winnings transparently and on time. Valid withdrawal requests are never held back without reason. If there is a delay, the reason will be communicated to you.

Transparent Bonus Terms

The wagering requirement for each bonus is clearly stated. Kechino does not believe in hidden terms — you can read all conditions before accepting a bonus.

Data Protection

Your personal and financial information is never sold or shared with third parties. To read Kechino's full privacy policy, here go.

Responsible Gaming

Kechino is committed to the well-being of its members. Deposit limits, self-exclusion, and break options are available to all users. To learn more Responsible Gaming View page.

1

Introduction

Kechino (kechino.net) is an online betting and gaming platform operated for users in Bangladesh. These Terms & Conditions serve as a legal agreement between Kechino and its members. By accessing the platform, creating an account, or using any of its services, you automatically agree to all of these terms.

Kechino always wants members to use the platform with a clear understanding of how it works. That's why these terms and conditions are written in plain Bengali. If any term seems unclear due to legal complexity, feel free to ask at support@kechino.net.

These Terms & Conditions were last updated in January 2026. Kechino reserves the right to amend the terms at any time. Prior notice of significant changes will be sent to your registered mobile number or email address.

2

Membership & Account

The following requirements must be met to register on Kechino:

  • You must be 18 years of age or older.
  • All information provided (name, mobile number, date of birth) must be truthful and accurate.
  • Each individual may open a maximum of one account.
  • Your account is for your personal use only — you may not share access with anyone else.

You are responsible for keeping your account password and login credentials confidential. If you suspect any unauthorised access to your account, contact Kechino support immediately. Kechino may request a national ID or other documents for KYC verification at any time — this is especially common before large withdrawals.

Creating an account with false information, registering an account under someone else's name, or holding multiple accounts for the same person is a violation of Kechino's policy. If any such activity is detected, all associated accounts will be closed without prior notice and Kechino reserves the right to forfeit any remaining balance.

If multiple members of the same household wish to use Kechino from the same device or IP address, please notify support in advance. Failing to do so may cause the system to flag the accounts as duplicates.

3

Deposits & Withdrawals

Deposits on Kechino can be made via bKash, Nagad, and Rocket. Bank transfers are also supported. For full details on all payment methods, visit On the payment page available.

  • Minimum deposit: ৳100 via bKash & Nagad, ৳200 via Rocket.
  • Deposit processing time: 30 seconds to 3 minutes via mobile banking.
  • Minimum withdrawal: ৳300.
  • Standard withdrawal: processed within 1 to 5 minutes.
  • The mobile number used for withdrawals must be registered in your own name.
  • Withdrawals can only be made to a mobile banking account registered in your own name.

Funds may only be added from legitimate sources. If a suspicious transaction is detected, Kechino may delay withdrawals pending verification. Should evidence of money laundering or illegal activity be found, Kechino is legally obligated to report it to the relevant authorities.

There are no processing fees on deposits. However, your mobile banking provider's own charges (if any) may apply — this is outside Kechino's control. Kechino does not deduct any fees on withdrawals either.

4

Betting Rules

Before placing a bet on Kechino, please familiarise yourself with the following rules:

  • Once a bet is confirmed, it cannot be changed or cancelled — except through the Cash Out feature.
  • Bet outcomes are based on official results. In the case of any disputed result, Kechino accepts the decision of the relevant sports body as final.
  • If a match is cancelled, bets are generally voided and the stake is returned to your balance.
  • Kechino reserves the right to void any bet where a system or odds error is identified.
  • Unusually large bets placed on the same match from a single IP address or device may be held for review.
  • There may be a delay in Live Betting — Kechino is not responsible for any inconvenience caused to a bet as a result of such delays.

All selections in an accumulator bet must be correct to win. If any single selection loses, the entire accumulator is considered lost. Voided bets are removed from the accumulator and the combined odds are recalculated accordingly.

Kechino reserves the right to set a maximum bet limit for any member. This is part of our fraud prevention and risk management policy. To request a change to your personal bet limit, please contact support.

5

Bonuses & Promotions

Kechino offers a range of bonuses — welcome bonuses, reload bonuses, cashback, and referral bonuses. Each bonus has its own terms, which are clearly stated alongside the relevant offer. By claiming a bonus, you also agree to those specific terms.

  • The designated wagering requirement must be met before any bonus can be withdrawn.
  • The welcome bonus applies to new members on their first deposit only.
  • Each bonus offer can only be claimed once unless the offer states otherwise.
  • Winnings from bets placed using bonus balance can only be withdrawn once the wagering requirement has been met.
  • Bonus abuse — such as claiming from multiple accounts or using a VPN — is subject to penalties.
  • Kechino reserves the right to modify or discontinue any bonus offer at any time.

To view full bonus details and current offers Bonus page Visit here.

6

Fair Play Policy

Kechino is committed to operating a fair and transparent platform. All members must play by the same rules, and any form of fraudulent activity is strictly prohibited. The following actions are expressly forbidden:

  • Placing automated bets using betting software or bots.
  • Intentionally exploiting odds errors for profit (arbing).
  • Using false information or multiple accounts to claim bonuses.
  • Placing bets based on match-fixing information.
  • Attempting unauthorized access to Kechino's systems or applications.

Kechino's security team monitors for suspicious activity. In proven cases of fraud, accounts will be closed and balances forfeited. Legal action may be taken in serious cases.

7

Responsible Gaming

Kechino believes that betting and gaming are a form of entertainment — not a source of income. Helping members develop healthy gaming habits is part of our responsibility.

  • Deposit limits, loss limits, and bet limits can be set at any time.
  • You can take a temporary break (anywhere from 7 days up to 6 months).
  • Long-term self-exclusion is also available — contact support to request it.
  • It is the member's responsibility to prevent anyone under 18 from accessing the platform.

Details on using Responsible Gaming tools On the Responsible Gaming page available.

Gaming should be a form of entertainment. If you feel that betting is causing problems for you or your family, please reach out to Kechino support — we're here to help.

8

Security & Privacy

Kechino treats the protection of members' data as its highest priority. All transactions are secured with 256-bit SSL encryption. Your payment PIN or OTP is never stored on Kechino's servers.

Information provided at registration is used solely for account management, payment processing, and legal compliance. Kechino never shares your data with third parties for marketing purposes. However, disclosure to relevant authorities may be required under legal obligation.

Full Details of Kechino's Privacy Policy on the Privacy Policy page available.

9

Dispute Resolution

If you have a complaint about a bet outcome or payment, contact Kechino Support first. Complaints must be submitted within 72 hours of the match or transaction being completed.

  • To file a complaint, email us at: support@kechino.net.
  • You can speak directly with a support agent via live chat.
  • Having your transaction ID or match details on hand will help us resolve your issue faster.
  • Most complaints are resolved within 24 hours.

If you are not satisfied with Kechino's internal decision, you have the option to seek resolution through an Alternative Dispute Resolution (ADR) body.

10

Account Closure

You may request account closure at any time. Please withdraw any remaining balance before submitting your request — once an account is closed, recovering funds can be complicated.

Kechino may suspend or permanently close an account under the following circumstances:

  • If registration using false information is proven.
  • Evidence of operating multiple accounts is found.
  • If evidence of fraudulent or abusive betting activity is found.
  • If age verification fails.
  • Upon a request for self-exclusion or a temporary break.

If an account is closed due to a rule violation, a decision regarding the balance will be communicated after review.

11

Changes to Terms

Kechino may update these Terms & Conditions from time to time. For significant changes, advance notice will be sent to your registered mobile number or email. Continued use of the platform after any changes takes effect constitutes your acceptance of the updated terms.

If you disagree with any changes, you may request account closure and withdraw your balance.

12

Contact

If you have any questions about these terms and conditions, please contact us:

  • Email: support@kechino.net
  • Live Chat: Click the chat icon at the bottom right of any page on the platform.
  • Support hours: 24 hours a day, 7 days a week, in Bengali.

These Terms & Conditions are written in Bengali. In the event of any conflict with a version in another language, the Bengali version shall be considered the official and authoritative text.

General FAQ

Answers to frequently asked questions from Kechino members

Yes, Kechino's support team is available 24 hours a day, 7 days a week — including late nights, Eid, and all public holidays. There are three ways to reach support. First, Live Chat — the fastest option, with agents typically responding within 2–5 minutes. Once you log in to the platform, you'll find the chat icon at the bottom of the screen. Second, Email Support — send a description of your issue along with any screenshots to support@kechino.net, and you'll usually receive a detailed reply within 3 to 6 hours. Third, for payment-related issues there is a dedicated Payment Support team who can resolve transaction problems directly. All support is available in Bengali, and English is also spoken.

No separate code is needed to receive the welcome bonus — the process is automatic. Once you open a new account on Kechino and make your first deposit, the welcome bonus is credited automatically. After the deposit is completed, both the principal amount and the bonus amount will appear separately in your wallet. To qualify, a minimum deposit amount is required (typically ৳500 or more) — check the current offer page for the exact figure. The bonus comes with a wagering requirement, meaning you must place a specified amount in bets before the bonus can be withdrawn. For example, with a 10x wagering requirement, you would need to place a total of ৳1,000 in bets to withdraw a ৳100 bonus. For the current bonus amount and wagering requirement, visit On the bonus page Always up to date.
Read all the terms? Now join Kechino

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