This page explains in plain English how Kechino collects your personal data, how it is used, and how it is kept secure. We believe transparency is the foundation of trust.
How We Protect Your Privacy
All your data on Kechino is stored with bank-grade 256-bit AES encryption. Payment PINs and OTPs are never stored on Kechino's servers — every transaction is processed directly with the mobile banking server.
Kechino does not and will not sell your name, mobile number, or betting history to any advertiser or third party. This is a core part of Kechino's business model — your data is not a product.
Kechino only collects the minimum data necessary to operate its services. No unnecessary information is requested. Every piece of data has a clear purpose, explained in this policy.
You may request to view, correct, or delete your personal data at any time. You can also opt out of marketing communications — simply let our support team know.
Kechino does not retain data indefinitely. Once an account is closed and the designated retention period has elapsed, data is permanently deleted, with the exception of information required to meet legal obligations.
In the event of a security incident, Kechino notifies affected members within 72 hours. This transparency is part of our commitment. Ensuring members can take prompt action is our priority.
Kechino (kechino.net) is an online betting and gaming platform for users in Bangladesh. When you register or use the platform, we collect certain information. This Privacy Policy explains what that information is, why we collect it, and how we keep it secure.
Kechino believes that every member's privacy is a fundamental right. That is why this policy has been written in plain, accessible language rather than legal jargon. If anything remains unclear, contact us at support@kechino.net and we will be happy to explain in detail.
This Privacy Policy was last updated in January 2026. Continued use of the Kechino platform constitutes your acceptance of this policy. You will be notified in advance to your registered number if any significant changes are made.
Kechino collects two types of data — information you provide directly and information generated automatically through your use of the platform.
Information You Provide Directly:
Automatically Collected Information:
Kechino will never ask for your bKash or Nagad PIN, bank password, or OTP directly. If anyone requests this information, it is a scam — report it to our support team immediately.
Kechino uses the data it collects solely for specific purposes. Here is what is done with your information:
Kechino never uses your data to make automated decisions that could harm you — such as restricting your account based on specific characteristics. All major decisions involve human review.
The Kechino website uses cookies. Cookies are small text files stored in your browser. They do not steal your identity — they simply help improve your experience.
Kechino uses four types of cookies:
Cookies can be disabled through your browser settings, though turning off essential cookies may prevent certain parts of the platform from functioning properly.
Kechino uses multiple layers of security to protect member data, ensuring protection on both the technical and organizational levels.
That said, no system can guarantee absolute security online. Should a security incident occur, Kechino will act swiftly and notify any affected members.
Keep your password strong and never share it with anyone. If you use Kechino on someone else's device, always remember to log out.
Kechino does not retain data indefinitely. Each type of data has a defined retention period:
Once the retention period ends, data is permanently and securely deleted. Information kept for legal reasons is never used for marketing or any other purpose.
As a Kechino member, you have certain rights over your own data. To exercise these rights, email us at support@kechino.net.
You may request a copy of all the data Kechino holds about you. It will be sent to you within 30 days of your request.
If any of your details are incorrect, you may request a correction. Changes to your name or date of birth may require identity verification.
After account closure, you may request that your data be deleted. Everything except information required by law will be removed.
You may object to marketing communications. Opt-out requests take effect within 48 hours.
You may request an export of your account data in a standard format (CSV or JSON).
You may request that your data be restricted to specific purposes, such as disabling analytics tracking.
Kechino strictly does not serve anyone under 18 years of age. Date of birth is verified at registration, and stronger proof of age (National ID) may be requested if there is any doubt.
If we discover that a minor has created an account using false information, that account will be closed immediately and all collected data will be permanently deleted.
If a parent or guardian discovers that their child has created a Kechino account, please contact support@kechino.net immediately and the matter will be dealt with promptly.
You can use Kechino's responsible gaming tools to set protections for family members. To learn more, Responsible Gaming View the page.
Kechino may update this Privacy Policy from time to time. Minor changes (such as clarifications in wording) may be made without announcement. However, significant changes — such as collecting new types of data or introducing new sharing practices — will be communicated to you in advance.
Notices of changes will be sent via SMS to your registered mobile number or as an in-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree, please withdraw your balance before closing your account.
For questions about our Privacy Policy, to exercise your rights, or to submit a complaint:
Data requests (to view, correct, or delete) will be responded to within 30 days of receipt. Complex requests may require up to an additional 30 days, and you will be notified in advance if that is the case.
This Privacy Policy was written in Bengali. In the event of any conflict with a version in another language, the Bengali version shall be considered the authoritative text.
Frequently Asked Questions from Kechino Members